Marketing Automation and AI services – Managing Business Change
Marketing Automation changes your business. It is much more than just another piece of software. It’s the foundation for business transformation, to become customer-centric and improve customer engagement. However, steering this change internally is complex; sometimes, you require an external leader to point the business in the right direction.
Marketing and Sales Alignment
Marketing automation is an exemplary process for already established and profitable companies that profit over $100.000 annually.
You should build, test, and know your processes very well before you decide to automate them.
However, some elements can be implemented from day zero if your business is set up.
Marketing Automation also improves marketing and sales, benefiting the overall business. Analyzing all areas of the marketing and sales funnel, from lead management and lead handover to leads returned to marketing, your customers, previous sales, and segmentation needs, we provide a comprehensive view of your business funnel, recommendations for improvement, and actively support the business to make positive change. It is the most crucial element in our marketing automation services.
Pre and Post Marketing Automation Deployment
We explain all pros and cons of marketing automation deployment. You need to know the process, potential risks, and obstacles in lead management processes, data governance, and best practice nurture campaigns. We ensure all internal stakeholders are bought into the concept of Marketing Automation to provide a foundation for success. Post-deployment is crucial to have project management and set specific milestones to ensure the business is tracking the right path. Our marketing automation consulting doesn’t stop on the launch date. The process takes a few months.
Platform Selection
How do you pick a marketing automation tool? It’s easy to get overwhelmed with which Marketing Automation platform to choose: Hubspot, Agile CRM, Mailchimp, Klaviyo, Make, Zoho, or others. We look in-depth at your current business, marketing, and sales processes to provide recommendations on the platform that best suits your organization, resources, and goals.
AI Integration
Artificial Intelligence is a cornerstone of the future of CRM automation. Most CRMs are leveraging AI to transform how businesses interact with their customers.
Key AI features in Zoho CRM include:
– Zia, the AI Assistant: Zia helps users with tasks like data entry, predictive analytics, and sentiment analysis. Zia can predict customer behavior, recommend the best times to contact leads, and even analyze sales patterns.
– Predictive Sales Analytics: AI algorithms analyze past sales data to forecast future trends, helping sales teams prioritize leads and opportunities.
– Email and Chat Analyzers: Zia can analyze email and chat conversations to gauge customer sentiment, providing insights into customer satisfaction and potential issues.
How to pick a marketing automation tool
We’ve developed a process to choose the best elements of marketing automation features and tools. Please look at the list below. You will find the most important features there. Some apps have all of them, some apps have some features only. You need to think and decide what you need now for next year. If you need our help, of course, we provide you some suggestions and recommendations.