Strategic Ecommerce Consulting for Improved Online Performance

Ecommerce

Consultancy

services

expert

Expert Consulting
for Your Ecommerce Business

Hire eCommerce Consultant

eCommerce Consulting

Strategy & Technology

Online shop owners face a multitude of challenges. We help with all of them. Some of the most common pain points include:

Acquiring and Retaining Customers:

Competition: The online market is highly competitive, making it difficult to stand out and attract new customers.
Customer Acquisition Cost (CAC): Acquiring new customers can be expensive, primarily through paid advertising channels. Conversion rate optimization can help decrease costs.
Customer Retention: It can be challenging to retain and turn existing customers into loyal brand advocates. CRM tools can help segment customers and improve their loyalty.

E-commerce Platform and Technology:

Online Shop Performance: Slow website speeds can lead to high bounce rates and lost sales.
Technical Issues: Technical glitches and website crashes can disrupt operations and frustrate customers.
Security Concerns: Protecting customer data and preventing cyberattacks are constant concerns.
E-commerce Platform Complexity: Learning and managing complex e-commerce platforms can be time-consuming and overwhelming.

Inventory Management:

Stockouts: Running out of stock can lead to lost sales and customer dissatisfaction.
Overstock: Excess inventory ties up capital and increases storage costs.
Inventory Accuracy: Maintaining accurate inventory records is crucial for efficient operations.

Logistics and Shipping:

Shipping Costs: High shipping costs can eat into profit margins.
Shipping Delays: Delayed shipments can lead to customer complaints and negative reviews.
Return and Refund Management: Handling returns and refunds can be time-consuming and costly.

Marketing and Branding:

Effective Marketing Strategies: Developing and executing effective marketing campaigns to reach the target audience can be challenging.
Brand Building: Building a strong brand identity and reputation takes time and effort
eCommerce Business Model: building and optimizing the best business model for your online shop

Payment Processing and Fraud:

Payment Processing Fees: High payment processing fees can reduce profits.
Fraudulent Transactions: Protecting against fraudulent transactions is essential. We help with Fraud Protection Services integration.

Customer Service:

24/7 Support: Providing round-the-clock customer support can be demanding.
Handling Customer Complaints: Addressing customer complaints and resolving issues promptly is crucial for customer satisfaction.

Business Models

in eCommerce

business models’ design in eCommerce
business model canvas
outsourcing model of your operational activities
business models ecommerce consulting for your organization when you enter an eCommerce world
B2B eCommerce Consulting
business models optimization for eCommerce and CRM tools
- expand digital marketing
- choose which products to sell

ecommerce consulting - business model canvas

Ready to get started?

Let’s have a meeting to discuss it.

We are happy to discuss all aspects of your ecommerce business.

BOOK OUR MEETING

Conversion Rate Optimization

Are you tired of watching website visitors come and go without converting?

Why Choose Our CRO Services?

Increased Conversions: We’ll help you boost your conversion rates and drive more revenue.
Improved User Experience: We’ll enhance user satisfaction and loyalty.
Data-Driven Approach: We’ll rely on data and analytics to make informed decisions.
Continuous Optimization: We’ll monitor your website’s performance and adjust continuously.

Let’s work together to unlock the full potential of your website.

Comprehensive Website Analysis

We’ll meticulously examine your website’s performance, user experience, and conversion funnels to identify areas for improvement.

Enhance user experience that simplifies the online buying process.
Coax engages and buys customers with proposals that enhance UX, design, and copy.
Keeping track of the abandoned cart ratio during the checkout process and providing recommendations for improvement.
Up-sell and cross-sell optimization to grow average order value.
Loyalty program ideas to improve lifetime customer value.
Prioritizing and recognizing customer points of contact that need refinement by surveying an entire customer journey.
Improving average cart value and overall sales with strategic planning and suggestions to optimize the conversion rate.
Implementing call-to-action elements and conversion-focused ideas on the website.
Regular performance analysis and optimization.
Analytics insight and reporting.

Data-Driven Insights

Leveraging advanced analytics tools, we’ll uncover valuable insights into user behavior, allowing us to make informed decisions.

A/B Testing and Experimentation

We’ll conduct rigorous A/B tests to compare website variations and determine the most effective strategies.

User Experience (UX) Optimization

We’ll enhance your website’s usability and design to create a seamless and intuitive user journey.

Landing Page Optimization

We’ll craft compelling landing pages that capture visitor attention and drive conversions.

Mobile Optimization

We’ll ensure your website is optimized for mobile devices to provide a seamless experience across all platforms.

Conversion Funnel Optimization

We’ll streamline your conversion funnel to eliminate friction points and guide visitors toward desired actions.

Personalized Recommendations

We’ll implement personalized recommendations to tailor the user experience and increase conversions.

Marketing Automation, AI and CRM

Are you overwhelmed by repetitive marketing tasks? Ready to boost efficiency and drive better results?

Our comprehensive marketing automation services empower you to streamline your processes, personalize your campaigns, and achieve sustainable growth.

Email Marketing Automation AI

Email Marketing Automation:

- Personalized Campaigns: Deliver targeted emails based on subscriber behavior and preferences.
- Automated Workflows: Create automated email sequences to nurture leads and drive conversions.
- A/B Testing: Optimize your email content and subject lines for maximum impact.
- Performance Tracking: Monitor key metrics to measure the success of your email campaigns.

Social Media Automation

Social Media Automation:

- Content Scheduling: Plan and schedule social media posts across multiple platforms.
- Social Listening: Monitor brand mentions and engage with your audience.
- Campaign Management: Run targeted social media advertising campaigns.

CRM Integration

CRM Integration:

- Lead Scoring and Segmentation: Identify high-quality leads and tailor your marketing efforts accordingly.
- Customer Journey Mapping: Visualize the customer journey and identify opportunities for improvement.
- Sales and Marketing Alignment: Bridge the gap between sales and marketing teams for better lead qualification and handoff.

Marketing Analytics and Reporting

Marketing Analytics and Reporting:

- Data-Driven Insights: Gain valuable insights into your marketing performance.
- Custom Reports: Track key metrics and measure ROI.
- Data-Informed Decision Making: Use data to optimize your marketing strategy.

Here are some guidelines for ethical AI Digideo uses in eCommerce strategies:

1. Transparency: We inform customers when AI is used to personalize recommendations, offer customer service, or make decisions. Transparency builds trust.

2. Privacy: We protect customer data and ensure all AI applications comply with data protection laws such as GDPR or CCPA. Only collect necessary data and use it responsibly.

3. Bias and Fairness: We regularly audit our AI systems for bias and fairness. Ensure your AI algorithms do not discriminate against any group or individual.

4. Accountability: We establish clear lines of accountability for AI-driven decisions. Ensure there is a human oversight mechanism to handle grievances and correct errors AI systems make.

5. Consent: We obtain explicit customer consent before using their data for AI-driven marketing purposes. Provide easy opt-out options.

6. Non-exploitation: We avoid using AI to exploit vulnerabilities in consumer behavior. Focus on creating value and benefits for your customers.

7. Continuous Monitoring: We monitor the performance and impact of AI tools to ensure they align with ethical guidelines and adjust them as needed.

8. Education and Training: We educate our team on ethical AI practices and the potential risks associated with AI in marketing. By following these guidelines, you can ensure that your use of AI in marketing remains ethical and respects the rights and interests of your customers.

Reasons Why You Should Trust Digideo

Proven Track Record

Digideo has helped numerous businesses build, optimize, and scale their eCommerce platforms. Please look at our portfolio.

Specialized Expertise

The team’s expertise in Magento, eCommerce consultancy, and marketing automation makes Digideo a reliable partner for companies seeking specialized services.

Long-Term Relationships

Digideo emphasizes ongoing support, not just short-term fixes. They provide maintenance, troubleshooting, and strategic advice over time, showing they are invested in their client’s success.

Transparent Processes

By being transparent about the steps involved in each project, the costs, and the expected outcomes, Digideo fosters trust. Clients can feel confident knowing what they are getting and that there will be no hidden surprises. We sign off NDA. We keep your know-how and business models secure.